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Frequently
Asked Questions |
| MY
FSBC Sign In and Registration Help
Page
Layout Help
Editing
Your Content
Search
Help
Adding/Deleting
Pages
MY
FindLaw Features
Troubleshooting
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| MY
FSBC Sign In and Registration Help |
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1.
How do I register?
To begin, you will need to enter
your name and bar number which will take you to the MY FSBC Registration
Page. Remember to enter the required information in the fields
highlighted in green and click on the DONE button once you are
finished.
2.
How do I sign in?
Enter the email address and password you chose when you registered
with MY FSBC at the start page (http://myfsbc.findlaw.com)
and click on the Sign In! button.
3.
What if I've forgotten my password?
If you're having trouble remembering your password, MY FSBC will
send it to you via email. You can click
here to receive your reminder.
4.
How do I change my Login email or password?
From your personalized MY FSBC page click on the "Edit Profile"
link located in the upper right hand corner of the page. Enter
your new login (your email address) or password in the appropriate
fields and click on the DONE! button.
5.
How do I change my profile?
You can change any of the information you entered when you registered
with MY FSBC by clicking on the "Edit Profile" link
located in the upper right hand corner of your personalized page.
Change or add any additional information you would like and then
click on the DONE! button.
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1.
How do I move modules up and down
on my page?
Click on the "Add/Remove Content" button located in the upper
left corner of your MY FSBC page. Select the item you would like
to move and click on the up or down arrows located to the right
of the column item list. You will need to select the item each
time you want to move it. Don't forget to update your page when
you are finished.
2.
How do I add modules to my page?
There are two ways to add different modules to your personalized
page. Using the drop down menus at the bottom of your page, select
the item you would like from the appropriate column and click
on the "Add" button.
You can also add modules to your page by clicking on the "Add/Remove
Content" link located in the upper and lower left hand corners
of your MY FSBC page. Select the item you would like to add and
click on the "Add Selection" buttons located above the item lists.
Don't forget to update your page when you are finished.
3.
How do I remove modules from my page?
There are two ways to remove modules from your personalized page.
Click on the "X" located in the upper right hand corner of each
module box on your page to remove it.
You can also remove modules from your page by clicking on the
"Add/Remove Content" link located in the upper and lower left
hand corners of your MY FSBC page. Select the item you would like
to remove and click on the "X" located to the right of each column
list. Don't forget to update your page when you are finished.
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1.
How do I edit the content in each module?
Click on the "Edit" button located in the upper right hand corner
of each module. From there, you will be linked to an editing page,
which will allow you to customize your content. Don't forget to
update your page when you are done.
2. How
do I change the number of listings or headlines I've chosen within
each topic?
Click on the "Edit" button located in the upper right hand corner
of each module box. Once on the editing page, select the number
of listings or headlines you would like to see by clicking on
the drop down menu located on the right hand side of the page.
Don't forget to update your page when you are done.
3. How
do I change the name of a page?
From the page you'd like to change, click on the Add/Remove Content
button located at the top of the screen. The current name of the
page will be displayed in the top text box. Delete the current
name and replace it with one of your choice. Don't forget to click
on the Save Changes button when you are done. The new name will
appear in the tabs located at the top of your MY FSBC screen.
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| 1.
How do I perform a search on FindLaw, Lawcrawler or the World Wide
Web from my Search module?
You can search for any word or phrase on FindLaw, LawCrawler
or the World Wide Web by just typing the word or phrase into the
query form and clicking the Search button.
For more information on searching, click
here.
2.
How do I review my previous FindLaw, World Wide Web and LawCrawler
searches?
The search module on your personalized MY FSBC page allows you
to review the results of previous searches you've performed on
FindLaw, the World Wide Web or LawCrawler. Simply select the search
you would like to review from "Previous Search" and
click on the "Search" button located next to it.
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| Adding/Deleting
Pages Help |
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| 1.
How many pages may I have in MY FSBC?
You may have up to four pages of content. Each individual page
is represented by the labeled tabs located at the top of the MY
FSBC screen. A fifth page, Legal Marketplace, appears on the far
right.
2.
How do I add pages?
To add pages, click on the “Add/Remove Pages” button
located at the top of your MY FSBC screen. You have the option
of either creating a new page from scratch with content modules
selected by you, or you can create a new page which has the content
and layout pre-set for you.
3.
How do I create a new page from scratch?
To create a new page from scratch click on “Add/Remove
Pages” button located at the top of your MY FSBC screen.
From there, click on the “Create a new page” button
and follow the steps presented to you to complete your new page.
Remember to click on the “Save Changes” button when
you are done.
4.
How do I create a page with pre-set
content and layout?
To create a new page which has the content and layout pre-set
for you, click on “Add/Remove Pages” button located
at the top of your MY FSBC screen. From there, select one of the
buttons located above the pre-set pages. Your new page will appear
on your MY FSBC screen.
5.
How do I delete pages?
To delete a page, click on “Add/Remove Pages” button
located at the top of your MY FSBC screen. At the bottom of the
page, you will see a list of your current MY FSBC pages. Click
on the “Delete” link located next to the page you
would like to remove. Remember: deleting a page removes it permanently
from your MY FSBC selections.
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| 1.
How do I find out about any new features that have been added to
MY FSBC?
Click on the What's New link located
at the bottom of your MY FSBC page for information regarding new
features and all the other offerings you have to choose from when
you customize your page.
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| 1.
During registration, when I've entered all the required information
and clicked on the Done! button it takes me back to the log in page.
What's wrong?
One reason this might be happening is that you've disabled your
web browser to accept cookies. A cookie is a file sent to a web
browser by a web server that is used to remember personal information,
such as your username, so you don't have to re-enter it each time
you visit the site; or your preferences, so the next time you
return to a site, you can be presented with customized information.
To enable cookies when using Internet Explorer, you will need
to:
1. From the "Tools" menu at the top of the browser page select
"Internet Options"
2. Select the "Security" Tab at the top of the pop-up box and
click on "Custom Level"
3. Scroll drown to "Cookies" and click on "Enable" - which
will allow cookies to be stored on your computer
4. Click on the "OK" button at the bottom of the pop-up box
which will close it
5. Click on the "Apply" button at the bottom of the Security
pop-up box and then click "OK" - Cookies will now be accepted
on your computer.
To enable cookies when using Netscape Navigator, you will need
to:
1. From the "Edit" menu at the top of the browser page, select
"Preferences"
2. Select the "Advanced" category on the left hand side of
the pop-up box
3. The box will then display a Cookies section - "Accept All
Cookies" and click on the "OK" button at the bottom of the box.
2.
How do I make MY FSBC my home page?
Using Internet Explorer:
1. From the "Tools" menu select "Internet Options"
2. Under the "General" tab in the pop up box, enter http://my.findlaw.com
in the address field
3. Click OK at the bottom of the box
4. MY FSBC will now automatically load as your home page
Using Netscape Navigator:
1. From the "Edit" menu, select "Preferences"
2. Highlight the "Navigator" option from the categories located
on the left hand side of the pop up box
3. In the Home page section on the right hand side, insert
http://my.findlaw.com in the location field
4. Click OK at the bottom of the box
5. MY FSBC will now automatically load as your home page
3.
How do I remove myself as a registered user?
You can remove yourself from MY FSBC by sending an email request
to:
myfsbc_support@findlaw.com
Please make sure that you indicate in your email that you want
to be removed from MY FSBC and include your log in address. A
service representative will remove you once we receive this information.
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